Frequently asked questions


Payment Providers

We strive to make your shopping experience convenient and secure. That's why we offer a variety of payment options. You can complete your purchase using any major debit or credit card, PayPal, or Apple Pay. Choose the method that works best for you and enjoy a seamless checkout process.

How to pay with PayPal?

Paying with PayPal is straightforward. Once you have entered your delivery details at the checkout, simply select "Pay with PayPal" and click on the "Submit Order" button. You will then be redirected to a PayPal portal where you can log in and pay for your order. Enjoy a fast and secure payment process with PayPal.

When will I receive my invoice?

Your invoice will be sent to you along with your tracking number in the shipping confirmation email. This way, you have all the important information conveniently and promptly at your disposal.

My order

How do I order?

Ordering a Grand Canvas wallcovering is simple. Select your favorite design, measure the exact length and width of your wall, enter the dimensions on the product page, add the product to your cart, complete the order, and wait for your transformation.

How can I check the status of my order?

To check the status of your order, simply go to your customer dashboard and click on "My Orders". There you will find your order and its current status.

Return Policy for Grand Canvas Wallcoverings

Since each of our textile wallcoverings is custom-made to the precise measurements of your wall, we unfortunately cannot accept returns or offer refunds. However, we stand behind the quality of our products. In the case of a product defect, we commit to remanufacturing the wallpaper and resending it to you at no additional cost. We strive for your satisfaction and appreciate your understanding of the uniqueness of our custom-made products.

Tracking Your Shipped Order

As soon as your wallcovering has been shipped, you will receive an email with your tracking number and a link to the website of DPD, our trusted shipping partner. Through this link, you can view the shipping status of your order at any time and stay informed about its progress.

Production and Delivery Times

After you have placed your order, we will produce your textile wallpaper and deliver it directly to your doorstep within 5-8 working days.